Department Manager, Service Design

Are you an inspiring and visionary designer with solid experience in service design and digital product development? We are currently looking for a new manager to lead our Service Design department in Experience Design.

What will you do?

Your main responsibility will be to guide and further develop a group of designers with capabilities encompassing service design, product strategy, user experience and interaction design. In your role as department manager you will enable people to grow their competence and further develop the strong design culture we have in Making Waves.

We work strategically to strengthen the position of human centred design and design led processes throughout digital product creation. Actively contributing to this will be an important part of your daily work as a member of the management team in Experience Design.

You will use your ability to win people over with your persona, insight and knowledge when you are involved in client assignments and sales processes.

Finding a good balance between skillsets, motivation and professional challenges is key to personal growth and achieving high quality results. You will work to match our talented designers with clients and assignments, and use your ability to see the potensial in people and where they are most likely to succeed and grow.

Together with your colleagues you will engage in recruitment events and processes, inspiring designers to choose Making Waves for their first or next career move.

Who are you?

As an already experienced and skilled service designer, you are now ready for a new challenge.

You are highly aware of how important collaboration across disciplines is to enable creation of extraordinary solutions and you understand the value of true craftsmanship.

You get inspired by seeing the world from a different angle and value discussions that challenge your own views, opinions and experience.

You genuinely care about people. You find time to talk. You observe and listen. Contributing to the growth and wellbeing of others motivates you. Your colleagues look to you when they are in need of support, and in your relationship with individuals, you question, challenge, inspire and motivate as the situation requires.

Why do we need you?

We need you to lead one of our most important competence areas and ensure that both Making Waves as an organisation and our employees can continue to grow. We need you to see beyond today´s design market and understand where to focus our attention in this fast changing sector.

We strive to create products, services and experiences that generate true value now and for future generations. As a manager in Experience Design you will be leading one of our key delivery areas that secures this.

What we can offer

We love our job. You notice that when you meet us and see how we work with our customers. Our goal is first and foremost to create a great place to work and to be important to our customers.

To succeed, we think with both our heads and our hearts, and do our jobs with integrity and pride.

We have gradually grown into a mature organisation. We have well developed internal processes, routines and systems enabling our employees to grow into their best within their disciplines. We compete at the highest level, earning and retaining the trust of the bravest companies in the Nordic region that is committing to digital transformation journeys.

We offer opportunities for international networking and career development.

Of course, we have competitive terms and conditions. We look forward to hearing from you!

www.makingwaves.com/careers